Help — Grapefruit Health

Technical Questions

What if I need technical support?

You can reach us at info@grapefruit.health. We will respond within 1 business day.
What if the text is cut off in the application?

If you are using a smaller screen, every so often you may see some text cut off. Please zoom on our your browser window to see more.
It looks like I am already logged in from a prior session, but it won’t let me do anything.

Refresh your browser to log back into the system.
How do I reset my password?

There is a password reset function on the login page to allow you a way to reset your password.
What if I have issues with the two factor authentication process?

Please reach out us at info@grapefruit.health. We will respond within 1 business day.
I am still having some trouble with utilizing the Zoom calling system. What should I do?

Please utilize the link here for Zoom training from Zoom. We also have our training on how to make a Zoom call here. If you still have questions, please reach us at info@grapefruit.health or message the Grapefruit Health Facebook page.
How do I log into The Grove?

Please utilize the training here for how to log into The Grove. If you are still having trouble, please reach out to us at info@grapefruit.health.
Can I still view the information session?

Yes, you can view the information session here.

What if I need technical support?

You can reach us at info@grapefruit.health. We will respond within 1 business day.
What if the text is cut off in the application?

If you are using a smaller screen, every so often you may see some text cut off. Please zoom on our your browser window to see more.
It looks like I am already logged in from a prior session, but it won’t let me do anything.

Refresh your browser to log back into the system.
How do I reset my password?

There is a password reset function on the login page to allow you a way to reset your password.
What if I have issues with the two factor authentication process?

Please reach out us at info@grapefruit.health. We will respond within 1 business day.
I am still having some trouble with utilizing the Zoom calling system. What should I do?

Please utilize the link here for Zoom training from Zoom. We also have our training on how to make a Zoom call here. If you still have questions, please reach us at info@grapefruit.health or message the Grapefruit Health Facebook page.
How do I log into The Grove?

Please utilize the training here for how to log into The Grove. If you are still having trouble, please reach out to us at info@grapefruit.health.
Can I still view the information session?

Yes, you can view the information session here.

What if I need technical support?

You can reach us at info@grapefruit.health. We will respond within 1 business day.
What if the text is cut off in the application?

If you are using a smaller screen, every so often you may see some text cut off. Please zoom on our your browser window to see more.
It looks like I am already logged in from a prior session, but it won’t let me do anything.

Refresh your browser to log back into the system.
How do I reset my password?

There is a password reset function on the login page to allow you a way to reset your password.
What if I have issues with the two factor authentication process?

Please reach out us at info@grapefruit.health. We will respond within 1 business day.
I am still having some trouble with utilizing the Zoom calling system. What should I do?

Please utilize the link here for Zoom training from Zoom. We also have our training on how to make a Zoom call here. If you still have questions, please reach us at info@grapefruit.health or message the Grapefruit Health Facebook page.
How do I log into The Grove?

Please utilize the training here for how to log into The Grove. If you are still having trouble, please reach out to us at info@grapefruit.health.
Can I still view the information session?

Yes, you can view the information session here.

What if I need technical support?

You can reach us at info@grapefruit.health. We will respond within 1 business day.
What if the text is cut off in the application?

If you are using a smaller screen, every so often you may see some text cut off. Please zoom on our your browser window to see more.
It looks like I am already logged in from a prior session, but it won’t let me do anything.

Refresh your browser to log back into the system.
How do I reset my password?

There is a password reset function on the login page to allow you a way to reset your password.
What if I have issues with the two factor authentication process?

Please reach out us at info@grapefruit.health. We will respond within 1 business day.
I am still having some trouble with utilizing the Zoom calling system. What should I do?

Please utilize the link here for Zoom training from Zoom. We also have our training on how to make a Zoom call here. If you still have questions, please reach us at info@grapefruit.health or message the Grapefruit Health Facebook page.
How do I log into The Grove?

Please utilize the training here for how to log into The Grove. If you are still having trouble, please reach out to us at info@grapefruit.health.
Can I still view the information session?

Yes, you can view the information session here.