Help — Grapefruit Health

Technical Questions

What if I need technical support?

Please click on the "Support" button within the Gove, or "Need Help?" on the login page.
What if the text is cut off in the application?

If you are using a smaller screen, you may see some text cut off. Please zoom out on your browser window to see more. You can do this by pressing cltr & - or command & -.
It looks like I am already logged in from a prior session, but it won’t let me do anything.

Refresh your browser to log back into the system.
How do I reset my password?

Click on "forgot password" on the login page to allow you to reset your password.
What if I am having trouble with the multi-factor authentication?

Please click on "Need Help?" on the login page.

What if I need technical support?

Please click on the "Support" button within the Gove, or "Need Help?" on the login page.
What if the text is cut off in the application?

If you are using a smaller screen, you may see some text cut off. Please zoom out on your browser window to see more. You can do this by pressing cltr & - or command & -.
It looks like I am already logged in from a prior session, but it won’t let me do anything.

Refresh your browser to log back into the system.
How do I reset my password?

Click on "forgot password" on the login page to allow you to reset your password.
What if I am having trouble with the multi-factor authentication?

Please click on "Need Help?" on the login page.