What Personal Information We Collect
In order to access or use the Grapefruit Health Services, you need to create a user account on the Website (a "User Account"). You can alter and correct any personal information provided by you or generated by the Grapefruit Health Services by logging into your User Account.
When you sign up for a User Account, you are required to provide an email address (which will be used as your login ID), mobile phone number and to create an account password (collectively the "Registration Data").
We collect industry standard log data about the browser and operating system you are using, the address of the external or internal page that referred you, your IP address at the time of account creation and keep a log of the pages that you visit on the Website in association with your IP address.
How We Use Your Personal Information
Provide you with the Grapefruit Health Services;
Analyze Website usage and improve the Website and other Grapefruit Health Services;
Deliver to you any administrative notices and communications relevant to your use of the Website and/or other Grapefruit Health Services;
Provide you with updates regarding Grapefruit Health Services;
Use de-identified data to perform research on program effectiveness;
Perform internal research, project planning, troubleshooting problems, and to detect and protect against error, fraud or other criminal activity; and
Enforce the Terms.
Disclosure to Third Parties
At times Grapefruit Health may make certain personal information available to strategic partners that work with Grapefruit Health to provide services to you. For example, we may share your personal information with: (i) any company or party that may be paying for your use of the Grapefruit Health Services, if applicable; or (ii) your health care provider; or (iii) the health care system associated with your health care provider. Grapefruit Health may also share your personal information with companies who provide services such as information processing, order fulfillment, product delivery, customer data management, customer research and the like; these companies are obligated to protect your information.
We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce the Terms or protect our operations or users or if we are required to do so by any applicable law, rule, regulation, subpoena or other legal process. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.
Use of Aggregated Anonymous User Data
Cookies and Other Technology
The Website may use "cookies" and other technologies such as pixel tags and web beacons. Cookies are alphanumeric identifies in the form of text files that are inserted and stored by your Web browser on your computer's hard drive. These technologies tell us which parts of the Website you have visited, limit the number of times you see a Grapefruit Health offer, help us better determine which Grapefruit Health offers you may like to see or to alert you to software compatibility issues. They are also used to analyze and improve the Website’s and other Grapefruit Health Services’ design and functionality. If you choose to delete cookies from your device or block them from being stored on your device, please note that the full functionality of the Grapefruit Health Services may not be available to you. Pixel tags and web beacons are images embedded in the Website for the purpose of measuring and analyzing Website usage and activity. Grapefruit Health, or third party service providers acting on our behalf, may use web beacons to help us analyze Website usage and improve the Website and other Grapefruit Health Services.
We may use search and display advertising so you can find opportunities to purchase Grapefruit Health products and retargeting cookies to present you with Grapefruit Health advertising on other sites based on your interaction on our Website.
Third Party Products or Services Offered Through the Grapefruit Health Website
We will not provide your personal information to third parties offering products or services without your explicit permission.
Contests, Giveaways and Surveys
We do not knowingly collect any personal information from children under 18. If we discover that a child under the age of 18 has provided us with personally identifying information, we will take steps to delete the information as soon as possible.
Data Use Following Termination
Following cancellation or termination of your account, Grapefruit Health may continue to utilize de-identified and anonymized historical data associated with your use of the Grapefruit Health Services.
Email Communications From Us
We may provide you with summaries and email alerts. We may also allow users to subscribe to email newsletters and from time to time may transmit emails promoting Grapefruit Health or third-party goods or services. Grapefruit Health subscribers have the ability to opt-out of receiving our promotional emails by following the instructions provided in such emails. Opting out in this manner will not end transmission of service-related emails, such as email alerts.
We use a combination of firewall barriers, encryption techniques and authentication procedures, among others, to maintain the security of your data and to protect Grapefruit Health accounts and systems from unauthorized access. When you register for the Grapefruit Health Services, Grapefruit Health requires a password from you for your privacy and security. This password is stored in an encrypted fashion on our systems. Please know that while these are industry-standard methods of data security, there is no fool-proof method of data security and we cannot guarantee that these methods or any other methods will prevent any and all unauthorized access. It is also important to understand that these precautions apply only to our Website and systems. We exercise no control over how your information is stored, maintained or displayed by third parties or on third party sites.
Your Responsibility for Maintaining the Confidentiality of Your Login ID and Password
International Data Transfer
Your data is stored in the United States and is subject to United States laws, which may differ from laws of other nations.
The California Consumer Privacy Act (“CCPA”) does not currently apply to Grapefruit Health.
This policy was last updated on April 3rd, 2022.